At Africa Technology Expo, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit www.africatechnologyexpo.com or use our services, including ticketing and event management. By accessing our website or purchasing tickets, you agree to the practices described here.

1. Information We Collect

Information You Provide: When registering for events, purchasing tickets, or contacting us, we collect personal details such as your name, email address, phone number, and ticket preferences.

Automatically Collected Information: Data such as your IP address, browser type, device type, and website usage is automatically collected through cookies and similar technologies.

2. How We Use Your Information

We use the information collected to:

Processing ticket purchases, upgrades, and event registrations.

Providing event-related updates and communications.

Enhancing our website’s functionality and user experience.

Analyzing usage patterns to improve our services.

3. Ticket Refund, Upgrade, and Downgrade Policy

No Refunds on Tickets: All ticket sales are final and non-refundable. Ensure you review your purchase carefully before completing the transaction.

Ticket Upgrades: Users may upgrade their tickets to a higher class, subject to availability, by paying the price difference.

No Downgrades: Downgrades to a lower ticket class are not permitted once the ticket purchase or upgrade is confirmed.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share it in the following cases:

With Service Providers: To facilitate event management, payment processing, or email communication.

With Event Organizers: For operational purposes and smooth event execution.

For Legal Obligations: If required by law or to comply with legal processes.

5. Data Security

We implement industry-standard measures to protect your data. While we strive to safeguard your information, no method of transmission or storage is completely secure.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website usage. You can modify your browser settings to refuse cookies; however, some website features may not function properly without them.

7. Your Rights and Choices

You have the right to:

Access and update your personal data.

Opt-out of marketing communications by following the unsubscribe link in our emails.

Request deletion of your data, subject to applicable laws.

8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from children. If we learn of such collection, we will take steps to delete it promptly.

9. Third-Party Links

Our website may link to external websites. We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the effective date updated accordingly.

11. Compliance

We handle your data in compliance with local data privacy laws. In specific cases, we may share limited, non-sensitive information with select partners of our events who may wish to contact you about their products or services. Rest assured, we carefully coordinate with these partners to ensure your experience remains free from excessive or unwanted communication.

12. Payment Terms & Partnership Validity

All payments for agreed sponsorship or exhibition packages must be made in full no later than 30 days before the event date. Failure to complete payment within this period will result in the automatic termination of the partnership agreement. In such cases, the partner will only receive benefits equivalent in value to the amount already paid as part of the original package. Any remaining benefits not covered by the down payment will be forfeited.

13. Contact Us

For questions or concerns about this Privacy Policy, contact us at: Email: info@africatechnologyexpo.com, 

By using www.africatechnologyexpo.com, you acknowledge and agree to this Privacy Policy.